Telemedicine Specialist

What is a virtual visit?

A virtual visit allows patients to access a doctor via computer, tablet, or smartphone at a time most convenient for them.

What problems can be addressed through virtual visits?

A variety of non-emergency conditions can be addressed through the virtual visit, including seasonal allergies, colds, coughs, sinus infections, flu, upper respiratory infections, rashes, eye infections, bronchitis, and urinary tract infections.

Patients experiencing an emergency condition, indicated by trauma, difficulty breathing, lack of consciousness, hemorrhage, or signs and symptoms of heart attack or stroke aren’t eligible to use the virtual visit system. These patients should immediately report to a nearby emergency room for evaluation and treatment.

How’s the appointment conducted?

Much like a regular clinic visit, the patient will talk with Dr. Carron or Carson Lee who will discuss symptoms with the patient to rule out or diagnose certain conditions and establish a treatment plan. We will call in a prescription, recommend rest or other self-care measures, or refer the patient to a specialist for further evaluation and treatment. If the provider suspects the patient is in imminent danger, she will direct the patient to a local emergency room for further evaluation.

Does insurance cover virtual visits?

Some insurance companies cover virtual visits but at Wall Street Physicians we ask that patients pay a fee of $75.00 up front and then a bill is submitted to your insurance company. If it is covered, you can expect a refund.

Are there minimum technology requirements to participate in virtual medicine?

Patients need only internet access, a microphone, speakers, and a webcam or camera built into their device to access virtual visits. Most modern computers and devices are already equipped with this technology. Patients should take special care to attend their virtual visit from a private location to ensure they’re able to share with Dr. Carron without compromising their own confidentiality. Libraries and internet cafes may not provide the level of privacy preferred.

The virtual office has been set up for your convenience, not ours.
We recognized how difficult it can be to get into a busy office when you need something simple or are too sick to get out of bed. Every virtual visit is documented in your office chart, just as if you were in the office.

Click here to access Wall Street Physicians telemedicine service.